Job Description

Messenger Job

Responsible for the timely and secure pickup, delivery, and distribution of interoffice mail, work items, supplies, and other materials between branch locations and the Client Care Center.

Key Responsibilities

• Follow established schedule for each assigned messenger run and pick up and deliver all work from the branches to the Client Care Center in the locked boxes in a timely manner.
• Pick up, transport, and distribute interoffice and inter-branch mail to the appropriate departments and branch locations.
• Pick up, deliver, and distribute supplies, materials, and operational items between branches and the Client Care Center.
• Maintain responsibility for the care, cleanliness, and routine inspection of the assigned delivery vehicle and promptly report maintenance or mechanical issues to management.
• Maintain a safe driving record and operate the vehicle in a responsible manner while ensuring the security and confidentiality of all transported documents, mail, and materials.
• Ensure assigned vehicles remain properly secured at all times and comply with all safety and security procedures.
• Provide friendly, professional, and courteous service to internal and external customers.
• Perform other duties and special projects as assigned by management.

Compliance Responsibilities

Complies with all applicable state and federal banking laws, regulations, and internal policies related but not limited to lending, operations, and deposit requirements, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML) requirements, Office of Foreign Assets Control (OFAC) regulations, Customer Identification Program (CIP) requirements, Financial Elder Abuse reporting laws, Sexual Harassment prevention policies, information security and privacy requirements.

Required Knowledge

• Excellent knowledge of Microsoft Office applications, including Excel, Word, and PowerPoint.
• General understanding of banking products, services, and organizational structure.

Knowledge, Skills and Abilities

• Ability to communicate effectively with individuals at all levels of the organization.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Equipment Operated

• Operates standard electronic computers and customary office equipment required to perform essential job functions.
• Use of equipment is required, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).

Physical Requirements & Work Environment

The physical demands and work environment characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Nothing in this description is intended to limit the availability of reasonable accommodation under applicable law.

• Ability to perform repetitive movements associated with office and computer-based work.
• Ability to sit and or stand for extended periods of time to perform essential job functions.
• Ability to lift, carry, or move objects weighing up to 40-50 pounds, with or without reasonable accommodation.
• Ability to use hands and fingers to manage, manipulate, or feel objects and operate standard office equipment.
• Work is primarily performed in an office environment with a controlled temperature and standard office conditions.

Education and Experience

• High School Diploma or equivalent required.

Minimum Absence Requirement

Some positions within the Bank have been designated as sensitive positions due to access to critical systems, records, or processes. In accordance with Bank policy and sound internal‑control practices, employees in sensitive positions are required to complete a mandatory consecutive absence from essential duties each calendar year to support segregation of duties and independent review.

The required absence will be scheduled in coordination with management to ensure continuity of operations. Administration of absence, including paid or unpaid status, will comply with all applicable federal, state, and local wage and hour and leave laws, including California requirements.

Exempt from Minimum Absence Requirement

• This position is classified as a non‑sensitive position and is not subject to the annual minimum absence requirement.

Officer Title Eligibility

For qualified positions, the Bank may designate an Officer Title based on the role's job level, scope of responsibility, and alignment with established competency frameworks. Eligibility for an Officer Title designation is contingent upon the employee meeting defined competency, performance, and experience requirements and is governed by applicable Bank policies, governance standards, and required approval processes.

• This position is not eligible for an Officer Title.

Compensation

The listed range represents the full compensation range for this position. Placement within the range will be determined based on factors including skills, relevant experience, job‑related qualifications, geographic location, and internal equity, in accordance with Bank compensation policies.

• Non‑Exempt Hourly Rate: $16.50 – $24.50 per hour

Disclaimer

This job description is intended to describe the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Employees may be required to perform other duties as assigned, consistent with business needs and applicable law.

Farmers and Merchants Bank of Long Beach reserve the right to modify, amend, or discontinue job duties or requirements at any time. Nothing in this job description creates a contract of employment, either express or implied, or alters the at‑will nature of employment.

09/29/2026

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