Job Description

Foot Courier Opportunity

An exciting opportunity awaits you at Lightspeed Express, Powered by DHL! We are a leading courier company providing on-demand, same-day delivery services. Our mission is to provide dependable, time-sensitive delivery solutions while delivering exceptional service to our customers. No matter the circumstance, you can count on us to deliver!

Position: Foot Courier

Shift: Monday Friday

8:00 AM 4:30 PM 8:30 AM 5:00 PM 9:00 AM 5:30 PM 9:30 AM 6:00 PM

Pay: $17.00/hr. + Bonus Opportunity

Couriers have the opportunity to earn additional compensation based on weekly delivery revenue and performance.

Our excellent benefits package includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities
• Company-provided smartphone for work-related delivery functions and communication
• OMNY card provided for qualifying work-related subway transportation
• Transportation assistance for commuting to and from work

If you know Manhattan, enjoy staying active, and take pride in being dependable and providing great service, we encourage you to apply and join the Lightspeed Express, Powered by DHL!

Messengers are a crucial link in the logistics chain, ensuring that packages and documents reach their destinations swiftly, securely, and as directed. Employed by a fast-paced, on-demand delivery operation, messengers work closely with dispatchers who provide real-time instructions and assignments throughout the day.

Primary Responsibilities:

• Pickup & Delivery: Pick up and deliver envelopes, packages, shopping bags, garment bags, and other items safely and on time throughout Manhattan.
• Route Navigation: Travel primarily on foot and use public transportation as needed to complete time-sensitive deliveries efficiently.
• Dispatcher Communication: Stay in regular contact with dispatch throughout the shift to receive assignments, provide updates, and communicate delays or delivery issues.
• Customer Service: Provide professional and courteous service when interacting with customers at offices, retail locations, hotels, studios, and other delivery destinations.
• Delivery Documentation: Accurately track pickups and deliveries, obtain required signatures, and verify addresses and recipient information.
• Package Handling: Handle all packages carefully and securely while following company procedures and delivery instructions.

Key Skills and Qualifications:

• Strong reliability, punctuality, and attention to detail
• Familiarity with Manhattan and the NYC subway system
• Comfortable using a smartphone and navigation applications
• Ability to communicate effectively with dispatchers and customers
• Comfortable walking and standing throughout the workday and working outdoors in varying weather conditions
• Ability to safely carry delivery items weighing up to approximately 14 lbs.
• Able to work independently and adapt to changing, time-sensitive delivery assignments
• Prior courier, messenger, delivery, or customer-service experience is helpful but not required

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