Job Description

About the role:

ThoughtSpot is the Data & AI platform turning enterprise data into actionable advantage. As a Gartner Magic Quadrant leader serving over 1,000 global customers, we revolutionized BI by enabling users to search their data naturally. With Spotter, our AI analyst that reasons over governed enterprise data, we’re replacing rigid, legacy reporting with real-time, AI-augmented intelligence. As our largest enterprise customers standardize on ThoughtSpot Analytics, we are committed to earning and keeping their trust by ensuring our platform meets the highest standards of security, compliance, and operational resilience.

We are looking for a Senior Security Analyst near Chicago, IL or Phoenix, AZ , to serve as a key technical resource for our customers and internal teams. In this role, you will bridge the gap between information security, customer success, sales engineering, and more, helping our strategic customers evaluate, adopt, and maintain confidence in ThoughtSpot’s security and data protection posture. You’ll collaborate directly with customers, while working closely with Engineering, Product, Support, and Customer Success and be hands on in security initiatives, answer complex security inquiries, validate compliance needs, and ensure our deployments adhere to strict enterprise security standards.

Key Responsibilities

• Customer Security Enablement: Act as a trusted technical security resource for prospects and existing enterprise customers, leading technical security reviews, architecture evaluations, and security questionnaires (RFPs/SIGs).
• Cross-Functional Collaboration: Partner directly with Sales Engineering, Customer Success, and Engineering teams to clarify ThoughtSpot’s security model, data protection policies, and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR).
• Trust & Governance Enablement: Maintain and enhance our customer-facing security documentation, trust center materials, and technical whitepapers to streamline security evaluations.
• Risk & Incident Collaboration: Collaborate with Support, Engineering and Information Security teams to triage, investigate, and communicate with customers about enterprise security or privacy inquiries proactively.
• Strategic Security Initiatives: Collaborate with Information Security, Engineering, Product teams on broader security and compliance programs, such as certifications, security assessments, and automation efforts, to strengthen ThoughtSpot’s security posture.

Qualifications

• Security & GRC Experience: 4+ years of hands-on experience in Information Security and Governance, Risk, and Compliance (GRC), with SaaS and cloud services environment.
• Field Sales & RFP Alignment: Proven experience partnering with sales teams to respond to customer security inquiries, manage security/compliance questionnaires, and RFPs.
• Customer Audits & Assessments: 3+ years of experience directly working with customers, performing security audits, and facilitating security assessments.
• Technical Domain Knowledge: Solid understanding of security domains and cloud concepts (AWS/GCP/Azure), encryption, identity & access management (SSO, SAML, RBAC), vulnerability management, and change management.
• AI & LLM Security: Familiarity with emerging security, data privacy, and governance considerations for AI, Large Language Models (LLMs), and generative data systems (e.g., OWASP Top 10 for LLMs, model/prompt governance, AI system explainability).
• Compliance Framework Expertise: Working knowledge of compliance standards and regulations, including SOC 2, ISO 27001, NIST CSF, HIPAA, GDPR, CCPA, and EU AI Act.
• Communication & Stakeholder Management: Excellent verbal and written communication skills with the ability to articulate complex security topics clearly to a wide range of technical and business backgrounds.
• Execution & Ownership: Self-motivated and driven, with the proven ability to perform and excel with minimal supervision in a fast-paced environment.
• Certifications (Bonus): CISSP, CCSP, or other Information Security-related certifications are a plus.

In-Office at ThoughtSpot

Spotters are expected in-office 3+ days per week to be part of the energy of their local team. Momentum compounds when we're in the room together with faster decisions, sharper problem-solving, and the kind of peer learning that doesn't happen over a screen. Being in-office is our default way of working, with flexibility available where it's genuinely needed.

About ThoughtSpot

The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture.

At ThoughtSpot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.

Mandatory and Required Skills for All ThoughtSpot Roles

Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to:

• Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.
• Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
• Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
• Write effective prompts to get the most accurate and creative results from AI tools.

Spotters are expected to exemplify these key traits and AI Mindset:

• Curiosity in exploring new AI tools
• Adaptability to quickly learn and implement new, emerging AI technologies
• Critical thinking to know when to identify when AI should be used versus when human judgement is necessary
• This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at ThoughtSpot.

AI Mindset for All Spotters

At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work.

All Spotters are expected to experiment with ThoughtSpot’s AI tools (like Spotter and SpotterViz) and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI.

ThoughtSpot for All

At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.

What Makes ThoughtSpot a Great Place to Work?

ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

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